One of the most important things that you can be taught in life is to follow through on your word. When you do this you bring stability, trust and honor to the table. This is the first of many steps in showing someone that you respect them and hold value to that relationship; they are important to you.
When you fall short, the message that you are sending is that either it was not important enough for you or that you do not care about their needs and they are not important to you. Otherwise, why would you not follow through on your word? Something that might not be important to you or frivolous in nature, might not be weighted in the same regard for the other person. Sometimes it’s not about your needs, but about the other person’s expectation being met. This can be true in all aspects of your life. People need to be able to feel that they can count on you and you will be there for them.
It is the little things like not following through that can crack the foundation of a relationship or a job.